To perform a hard reset.Your Android mobile phone 1.Turn off your device 2.Hold the power button and the volume down button simultaneously until you get the Android bootloader menu.3.In the bootloader menu you use the volume buttons to toggle through the different options and the power button to enter/selected.4.Choose the option "Recovery Mode."5.You should see the words “no command” in a black screen.6.Press and hold the power button. While holding the power button press and release the volume up button.7.You should now see a list menu with the option to Wipe data/Factory reset.
After selecting the Factory reset option you will warned you are about to erase all user data. If your mind is made up, select Yes and your device will be restored to its factory state.
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